Refunds

How it works

Send the email address you bought with and, if you can, one line on what went wrong. You do not need to justify it at length.

We reply within 2 working days. Kits are paid by invoice through Wise, so a refund goes back through Wise to the account the payment came from, and can take several days to show up.

What is covered

Paid kits (files you download). Free tools have nothing to refund.

Questions

Email us. If something is broken, we would rather fix it than refund it, but the choice is yours.